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Fitbit's new AI tool wants to take the stress out of your next doctor's visit – and I have some serious questions

2025-11-21 13:08
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Fitbit's new AI tool wants to take the stress out of your next doctor's visit – and I have some serious questions

Fitbit's new Plan for Care feature lets you chat through your symptoms with AI – what could possibly go wrong?

  1. Health & Fitness
  2. Fitness Apps
Fitbit's new AI tool wants to take the stress out of your next doctor's visit – and I have some serious questions News By David Nield published 21 November 2025

Are we sure this is a good idea?

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The Fitbit Charge 4 and the Fitbit app Look out for something new in the Fitbit app (Image credit: Fitbit)
  • A new Plan for Care feature is now available in Fitbit Labs
  • It appears to be US-only for a select number of users
  • The feature uses generative AI to prepare you for a doctor visit

It's been an interesting few months for Fitbit, what with new AI-powered software features and the promise of new hardware in 2026, and there's now a new feature in testing that's intended to take the stress out of your next visit to the doctor.

It's called Plan for Care, and according to Fitbit it will help you get "personalized support" when assessing your symptoms at home and getting ready for a doctor's appointment. It's available now in the Fitbit Labs testing platform for "a select number of users".

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There are two key features here: the option to chat through your symptoms and what they might mean, and a preparation tool for brainstorming what you could say to your doctor and what the visit will potentially involve.

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As per Fitbit, data collected through Plan for Care "will be used by Fitbit for research and development purposes to improve these and future health features", so bear that in mind. Fitbit has instructions here for managing the data it has access to through Fitbit Labs.

Disclaimers abound

Fitbit app update

The Fitbit app recently got a revamp (Image credit: Google)

"This Lab is for investigational use only and is not intended to diagnose, treat, cure, mitigate, prevent any disease or condition, or be used as a substitute for professional medical advice," says Fitbit.

The feature was originally spotted by Android Authority. The app code refers to a US-only test, and generative AI, and admits that the responses may be "offensive, incomplete, out-of-date or clinically inaccurate or misleading" – a rather hefty disclaimer.

Fitbit doesn't mention generative AI anywhere in its announcement, but that seems to be what's powering this – raising the usual questions about whether or not we should be relying on AI tools for any kind of health or medical advice, even in experimental form.

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If Fitbit's AI can't diagnose issues or replace medical advice, and may be inaccurate or misleading, should it really be available in the app? Fitbit clearly thinks so, and it's not alone – Apple is working on something similar too.

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Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you'll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.

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